Terms & Conditions

 

By booking an appointment with us, means that you accept and agree to the Rules and conditions of use of Mutleys Dog Park.

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Rules relating to the conditions of use of Mutleys Dog Park secure Dog field.

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​Please note use of the field is subject to agreement that you accept these conditions of use. Any violation of these conditions will lead to removal of the field as a facility for your use.

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Safety

All prospective customers must ensure the field is suitable and secure for their specific use such as fence height, fencing materials, activities.

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Pricing

Please see the booking page for the latest prices.

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Payment

Payment by online booking only and must be received before you use the facility.

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Booking & Cancellations

Use of the field is strictly by booking only.  Bookings are non transferable to other people and must contact within a minimum of 48 hours notice to move your booking if you cannot attend. When making your booking you must give honest accurate details of the number of dog(s) to be used in the booking.

Your booking time includes the time required for you to secure your dog(s) and return them to your vehicle.

Customers must ensure that they vacate the car park no later than within 5 minutes of the end time of their booking. For this reason we recommend you allow a couple of minutes to exit the field safely.

Please note we do not offer refunds, only appointments to be moved to another date within 48 hours.

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Numbers of Cars, People and Dogs

Use of the field is subject to a maximum of 2 vehicles being present in the designated car park and field for the duration of your booking. (ie max 2 people) Both individuals must agree the terms and conditions and agree to be bound by them.​ Maximum 4 dogs.

- only 2 persons means : 2 adults  - OR - 1 adult + 1 child maximum - 

( these rules are owing to a noise abatement order placed by SDC due to some silliness in the height of Covid - so out of our control. )

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Car Parking

Customers of the field must only park their cars in the designated car park on the field. You have the comfort of being able to let our dogs off directly on the field, no lead is necessary. If you do not wish to park in the field then you may park outside the gate. We recommend reversing into the field space to offer easy loading/offloading. Do not park on the grass. Please leave the gates wide open ready for the next dog owner. Do not arrive early as it can distract reactive dogs in the middle of their visit.

 

Withdrawal of Facility

Mutleys Dog Park reserve the right to withdraw permission to use the facility at their discretion, for example on the basis of weather conditions, or where individuals have not complied with the rules or conditions of use. Subject to the reason for the withdrawal of the facility, any advanced payment may be refunded. However, Mutleys Dog Park shall be under no liability for any other expenses incurred or loss sustained by the client as result of the use of the facility being withdrawn at our sole discretion.

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Opening Times

Opening times are on the booking availability

Entering & Exiting the Field

Field parking is for your convenience but of your choice; it gives you comfort of being able to let dogs off directly on the field, no lead is necessary. Once having gained access to the gated field and closed the gate behind you the field is secure and you may release your dog(s).​

Mutleys Dog Park accepts no liability for any damage or loss sustained whilst customers are in the car park.

Customers waiting to use the field with their booking must remain in their vehicle(s) whilst the car park is vacated by the previous customer.

Should you enter the field late within the time of your booking this will not alter the end time of your booking. You should ensure that you vacate the site on time so as not to cause any delay to anybody waiting to start their booking.​

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Maintenance

There is a mains fresh water supply on site, together with clean dog bowls. Customers should use this to provide adequate drinking water for their dog(s) especially in the hotter weather. There are dedicated dog waste bin located on site to and customers must only use these for the disposal of dog waste.​ Customers must pick up any faeces from your dog(s) and place them in the designated bins provided. Anyone found to disregard this condition may have their permission to use the field withdrawn. ​You must not litter the field and you are responsible for disposing of your litter using the litter bin in the waiting park. ​Owners must discourage their dog(s) from digging however we recognise that this is what dogs love to do, so do not worry about filling the holes, we do however require you to let us know if there is a big one.

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Health & Safety

Mutleys Dog Park may get wet and muddy from time to time (especially in the winter months) so customers must ensure adequate and suitable footwear is worn at all times.​

You must remove all of your personal dog toys and training aids on leaving the field, being particularly vigilant to remove any broken toys or balls. Tennis balls in particular pose a serious choking risk to any dog.​

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NO SMOKING ANYWHERE IN THE PARK.

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Any children under the care and/or control of the client must be supervised at all times by the client.​ The client shall not allow their children to climb on/play on the dog agility equipment. It is not designed to withstand adults, children jumping on it or climbing on it.

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The Client shall not bring in to Mutleys Dog Park any article of an inflammable or explosive character, or that provides an offensive smell, or CFC or any civil, electrical, gas or any other apparatus without the written approval of Mutleys Dog Park.​​ The Client will not operate the release of any high flying object, without the prior written consent of Mutleys Dog Park, the Civil Aviation Authority and the relevant airports.​

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At no time should any dog(s) be tethered to any structures on site, e.g. Fencing, Posts, Gates.​ You must not climb on gates fencing or posts.​​

 

Dogs should not be left unattended at any time. You should accompany your dog(s) at all times such that you are aware of what they are doing and can ensure they are safe and are complying with these terms and conditions.

 

​​In accordance with the law regarding ‘Responsible Dog Ownership’ you are entirely responsible for yours and your dog(s) safety whilst at Mutleys Dog Park. The current law states that you should be in control of your dog(s) at all times. This law still applies at Mutleys Dog Park regardless of if you are alone, or a Mutleys Dog Park representative is present.

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Mutleys is a social park in the sense that, although you will not interact with other dogs, they can be seen and heard by the nature of having 2 parks together. There are also likely to be 'passers by' as it is on a country walkway. If you believe your dog to have a history of, or be aggressive, or highly reactive so as to cause concern to the safety of others - then they can not be allowed in the parks. 

Fences are secure and 6ft high - if you believe your dog can easily or wan tingly climb this height to access the other park - then again - then they can not be allowed in the parks.

To repeat - ​​In accordance with the law regarding ‘Responsible Dog Ownership’ you are entirely responsible for yours and your dog(s) safety whilst at Mutleys Dog Park. The current law states that you should be in control of your dog(s) at all times. This law still applies at Mutleys Dog Park regardless of if you are alone, or a Mutleys Dog Park representative is present.

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The field is a countryside / farm-based facility and as such although maintained by Mutleys Dog Park there may be branches and stones in the field.​ The field and fencing will be inspected daily to ensure it is healthy and secure but please notify us if you have any concerns.​

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Right of Entry

Mutleys Dog Park will be allowed access at any time onto the land to carry out inspections and only decisions made by Mutleys Dog Park regarding safety and fitness of use, will be binding.​ Mutleys Dog Park reserve the right to refuse permission to or evict any persons from the premises.

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Code of Ethics

Owners must ensure that all dogs using the field are up to date with their dog(s) respective flea, worming, vaccination's and tick control. ​​Harsh handling of any dog(s) either verbal or physical is not allowed. All dogs must wear their collars with an up to date tag and be micro-chipped. To maintain the professional integrity of Mutleys Dog Park dog trainers and walkers working with their clients will only be allowed by prior agreement with Mutleys Dog Park.

If your dog(s) or any dog(s) (they) live with are showing any signs of ill health (coughing, diarrhoea, vomiting, general illness, lethargy etc) you will cancel any pending booking. This is to preserve the health of all dogs visiting the site as some may have weakened immune systems. ​All dog(s) must be on a lead when not in the secure field area, specifically they must be on a lead when in the car park on entry and exit of the field.​​

All Dog Trainers must provide a copy of their Professional Indemnity and Public Liability Insurance prior to be granted permission to use the field facility. Similarly Dog Walkers must provide a copy of their Public Liability Insurance. Inability to provide a copy will mean that permission to use the field will be withheld. Insurances must be kept up to date and valid for the intended duration of use of the field.​

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Emergencies

Mutleys Dog Park have the right to cancel any booking forthwith in the event that Mutleys Dog Park is affected by an emergency / ‘Act of God’ at any time. Mutleys Dog Park will refund any fees paid in these circumstances.​​

Variations to the Agreement

Mutleys Dog Park reserve the right to vary these terms and conditions at any time. Any variations so made should be deemed to be incorporated in these conditions.​​Marketing & Publication. Mutleys Dog Park reserve the right to use any material including texts and images provided by you to us (in any format) or via our facebook/instagram and webpage page for the purposes of marketing and promotion.​

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Preservation of Rights​

This agreement does not create any rights over the land, and the client hiring the field accepts the landowner maintains control and possession of the dog field at all times.​​

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Personal Responsibilities

Mutleys Dog Park are not responsible and will not accept any liability for any loss, damage, injury or death how so ever and by whom so ever caused excepting that caused by the negligence or wilful misconduct of Mutleys Dog Park or its employees, whether to property, dogs, or person(s) sustained whilst at Mutleys Dog Park​​

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COVID-19

We have a fresh water tap and antibac provided for all clients to use before and after their appointment. All possible contact points are disinfected daily. If you handle dog toys please wash your hands after use. Please check the current guidelines on how many people are allowed in open spaces at any one time.

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XL BULLY FIELD HIRE

We are insured toto hire out our private fields for an XL Bully Dog on the following basis:

1. The dog is registered with the index of exempted dog (IED) and a copy of the life certificate is obtained and provided to us in the event of a claim.

2. A copy of the public liability insurance certificate for the dog is obtained and provided to us in the event of a claim.

3. The dog handler ratio is 1:1 with their handler at all times

4. The dog is Neutered – in line with Government Rules

5. The dog is Micro Chipped

6. The field is private property with no public access passing through

7. The field is securely fenced and locked so the dog cannot escape 

8. The dog is kept on a lead and muzzled until the gate is shut when entering the field 

9. The dog is put back on a lead and muzzled before opening the gate to leave the field

10. You can remove the lead and muzzle once inside the secured field

 

If the household has more than 1 dog, they can come to the field together, but the banned breed dog must have its own handler and then another member of the same household needs to be present to supervise the other dogs. If there is more than 1 banned breed in the household they can come together but each dog must have its own handler.

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Declarations

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I/We agree to abide by these rules, terms and conditions, and accept that the use of these facilities are done at my own risk and mine and my dogs behaviour and actions are my sole responsibility and no claim can be made against the landowner Mutleys Dog Park.​

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I/We accept that Mutleys Dog Park will have not liable for any liability, losses, claims, actions, damages, costs, expenses or other liability incurred by the client through hiring the use of the Mutleys Dog Park field By Booking an appointment with us, means that you accept and agree to the rules and conditions of use of Mutleys Dog Park.

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contacts - 07775 641251 - 07720 882889 

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Public Liability                         Risk Assessment

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